Position Title: Refugee Support Services Program (RSSP) Case Worker
Area of focus: Case Management / Refugee Services / Human Services
Position Summary:
In this role, you will be required to arrange and assists with housing, employment services, healthcare, and social services for refugee and immigrants. You will manage cases, organize files, and support the RSSP manager in all reporting requirements. The RSSP Case worker conducts outreach and refers clients with appropriate agencies, programs and organizations.
Essential Duties & Responsibilities:
· Case worker reports to RSSP Manager.
· Manage physical client cases, BIN/BRIA files and internal electronic files in the shared Public folder. Ensure all requirements are fulfilled and all case notes are up to date.
· Work with other staff and interns to complete tasks and serve and assist clients with resume building, job searching, job applications, work authorizations and any other employment barrier services.
· Work with community stakeholder to gather resources (employment, housing, cash assistance, and other community resources).
· Act as the liaison between employers and clients by managing diverse communication outlets, such as emails, website, department corkboard, in person and employment events.
· Manage department online resources website and constantly send employment resources to clients weekly/bi-weekly.
· Work with interns every semester in training and delegating tasks that will support their education and major requirements and the needs of the organization.
Desired Skills and Abilities:
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Bachelor’s degree preferred.
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Background or interest in immigrant and refugee experience, social work, healthcare, and strong case management skills.
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Excellent verbal and communication skills.
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Ability to work with people of different backgrounds while conveying warmth and acceptance.
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Initiative, follow-through, ability to meet deadlines.
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Excellent organizational and research skills.
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Bilingual speaker preferred.
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Must have reliable transportation.
401k plan available
$20 hourly
Immediate hire
Full-time
